Outffy support
Last updated: August 22, 2026
Contact
Write to support@outffy.app. Include the email you signed up with, your device model, and the app version and build shown in Profile → About & legal. We answer within 2 business days.
Help & FAQ
Short answers to common questions (photos, the twin, item cards, try-ons, capsules, deleting data) are in the app under Profile → Help & FAQ.
Report a generated image
Every AI render has a Report control. Use it if an image is inaccurate, offensive or shows someone who did not consent, or email support@outffy.app with the image attached.
Privacy and your data
Privacy questions and data requests (access, export, deletion): privacy@outffy.app. Delete your account yourself in Profile → Account → Delete account, or see how to delete your account.
Legal
Privacy Policy. Terms of Use. Operator: Polina Kozinskaya, sole trader, [Legal entity / address].